Shipping policy
Shipping Policy
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Customs, Duties and Taxes
Hazel Bloom is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipment processing time
Most orders are processed within 2-3 business days. However, there may be some instances where packages are delayed. If you need information on order status, please refer to your provided tracking number and/or contact us. Orders are not shipped or delivered on weekends or holidays.
If I am experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, I will contact you via email or telephone.
Please note that certain circumstances, such as natural disasters or pandemics, can cause significant delays. Hazel Bloom is not responsible for delays that may occur.
Damages
Hazel Bloom is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
* Delivery delays can occasionally occur.